Effective Date: August 03, 2025

At Oak Tree Lodge Senior Care, we are committed to protecting the privacy and security of our residents, their families, and all visitors to our website. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect
We may collect personal information when you:

• Fill out a contact form

• Request a tour or more information about our services

• Apply for employment

• Communicate with us via email or phone

This information may include:

• Name, phone number, and email address

• Relationship to a potential resident

• Health or care-related information voluntarily provided

• IP address and usage data through our website analytics

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2. How We Use Your Information
We use the information you provide to:

• Respond to inquiries and provide requested services

• Schedule tours and assessments

• Communicate with you about our facility and services

• Improve our website and user experience

• Comply with legal and regulatory obligations

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3. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your information with:

• Authorized staff and healthcare professionals involved in care coordination

• Service providers who assist in website operations (under confidentiality agreements)

• Government agencies or regulatory bodies if required by law

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4. Cookies and Website Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to:

• Understand how visitors use our website

• Improve content and navigation

You can adjust your browser settings to disable cookies at any time.

5. Data Security
We take reasonable precautions to protect your information through secure servers, encrypted communications, and restricted access protocols. However, no method of transmission over the internet is 100% secure.

6. Your Rights
You have the right to:

• Request access to or correction of your personal information

• Request that we delete your data, subject to legal obligations

• Opt out of non-essential communications

To exercise these rights, please contact us directly.

7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those sites.

8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

9. Contact Us
If you have questions about this policy or how your information is handled, please contact:

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Oak Tree Lodge Senior Care
6360 Old Redwood Hwy Santa Rosa, Ca 95403
707-291-5756
pamoaktreelodge@comcast.net www.oaktreelodgeseniorcare.us